One-Stops
About One-Stop Career Centers
Illinois has 44 comprehensive One-Stop Career Centers and 55 affiliates. Most One-Stop Career
Centers are located in Illinois Employment and Training Centers; however, a few are on the
campuses of community colleges. Illinois One-Stop Career Centers are designed with customer
choice as a guiding principle. Each One-Stop provides easier access to the services listed in
this brochure by creating a single point of entry. One-Stop Centers are mandated as part of
the Workforce Investment Act of 1998. A business-led Board of Directors enables One-Stop
Centers to supply communities with the types of skilled workers needed in their areas.
One-stop Vision
"Illinois will have a high-quality, employer-driven, inno-vative, proactive workforce
development system that supports economic development and offers universal access to skill
develop-ment opportunities. This will ensure a competitive advantage for Illinois
businesses and individual self-sufficiency through raising real incomes for Illinois
residents."
- Illinois Workforce Investment Board
Services
One-Stop services for job seekers typically include:
- Personal assessments and job referral assistance
- Education and training program enrollment
- Job training (ie: on-the-job training, GED, vocational and technical)
- Basic computer training
- Fully accessible multi-media resource centers
- Unemployment insurance
- Referrals to other service providers (ie: substance abuse treatment, domestic violence
counseling and child care)
- Individual training accounts may be available to assist eligible individuals with funding
for training and related costs
One-Stop services for businesses typically include:
- Recruitment and referral of job applicants
- On-line talent bank and job postings
- Education and training program listings
- Comprehensive labor market and economic information
- Information on available tax credits
Accessing Your One-Stop
One-Stop Career Centers are increasing physical and programmatic access to persons with
disabilities. Through Workforce Investment grants, many of the One-Stop Career Centers now have
available a variety of access options which may include the following:
Assistive Technology:
- Large screen monitors
- Adaptive mouse and keyboard options
- Closed caption televisions for enlarging text
- Assistive listening devices
- Screen and text reading software
- Text enlarging software
- Interpreter/TTY Services
- Sign language interpreters are available upon request
- TTY access
Alternate Formats
Job seekers can request One-Stop materials in alternate formats such as:
- Braille
- Large Print
- Computer/disk
